Privacy Policy
We (also referred to as "we," "us," or "our") commit to protecting your personal information and privacy
This Privacy Policy aims to explain how we collect and store the information you provide through the Lucent Markbit website (referred to as the “website”)
The following principles will be upheld
- Ensuring transparency in the collection and processing of your personal information
Our website is designed to help you make informed decisions about the usage and processing of personal data. We utilise various methods and procedures to supply you with pertinent information on how personal data is handled
Should we find it necessary, we will provide you with the specific details at the appropriate time and date
We are here to answer any questions you may have and provide necessary clarifications on legal restrictions. Feel free to contact us via email at the address below: info@lucent-markbit.com
- Personal information will be utilised solely for the purposes outlined in the policy
We may handle Personal Data for various purposes, including providing the website to you, linking you with third-party trading platforms (the 'Services'), improving the site, safeguarding our rights and interests, maintaining and delivering services, fulfilling regulatory or legal requirements, and performing administrative and business activities to support the use and delivery of the services
We also handle personal data to gain a deeper understanding of your preferences and needs
- Utilize essential tools to safeguard your personal data rights
To help you exercise your rights, we've allocated significant resources. You're welcome to contact us anytime to request access to your personal data. We can update or remove it, cease its use for specific or general purposes, or transfer it to you or a third party. We are dedicated to fulfilling your requests.
- Ensure the security of your personal data:
Although we can't promise absolute security for your personal data, we assure you that we will consistently use various methods and techniques to safeguard your personal information
Our privacy and security policy is thorough and robust
1. The Scope?
This policy details the types of personal data collected by the company from individuals, and the procedures it employs to process, share with third parties, secure, among other actions
This Policy pertains to information regarding an individual who is either identified or identifiable. An identifiable individual is one who can be recognized directly or through a combination of other information that we have or can access.
The Policy describes "processing" as any operation involving the use or collection of personal data, encompassing the management, organization, and storage of such data
Our services are designed for general audiences and are not intended for individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under 18, nor do we permit such individuals to use our services. If we become aware of any information concerning minors, we will promptly delete it.
2. What personal data do we collect about you?
When you access our services, channels, or visit our website, we collect your personal data. We may directly request this information in some cases, while in others, we obtain it by analysing how our services or service channels are used, or through information provided by our third-party partners
3. Providing personal information to the company is optional, along with the potential consequences
While you are not obligated to share your personal data with us, there are certain instances where not providing this information may hinder us from delivering services or restrict your access to the website
4. What personal data do we collect? During your visit to our website, we will collect the following personal information from you:
This includes information about your online activity log, traffic data (such as IP address, date and time of access, and access date), the language used, software crash logs, browser type, and device details. The collected data is anonymous and cannot be used to identify you.
Personal information you provide when connecting with a third-party online trading platform through us
Personal details you share with third-party platforms for trade purposes: this includes your full name, address, phone number, and email address
5. Legal basis and purposes for processing personal information
In accordance with the applicable legal framework, the company manages your personal data for the purposes described in this section
Without a legal foundation, the company cannot process your personal data. The legal grounds for the company's use of your personal data include the following
- You consented to the use of your personal data for specific purposes. This occurs when you submit personal details through our website, allowing us to share it with a third-party trading platform.
- Processing by the Company or a Third Party may be necessary to serve their legitimate interests, such as enhancing our services or addressing legal claims.
- Processing must comply with a legal obligation
For further details about the processing required to safeguard legitimate interests, please reach out to us via email
Below is an outline of the reasons and legal justifications for our potential use of your provided information: Personal data
To provide your personal information to third parties upon your request for accessing digital trading
Upon request, we may collect personal information to share with third-party companies
You have agreed to the processing of your personal data for one or more purposes
To respond to your requests, questions, or concerns, we may require personal data to effectively address your inquiries about our services
The company or a third party's legitimate interests must be processed
In order to fulfill legal, administrative, judicial, or personal data obligations, data is processed to adhere to legal requirements
Processing is necessary to meet legal requirements
To enhance our services, we may utilize personal data to refine our offerings, including the analysis of crash and malfunction reports collected from our services
Processing is necessary to support the legitimate interests of the company or a third party
To Deter Fraud and Misuse of Our Services
To execute and oversee initiatives that fulfil the needs of our services, including tasks such as administrative support, business growth, strategic planning, and governance activities, among others
The company or a third party must process legitimate interests
To conduct assessments, such as statistical analysis for informed decision-making on various issues, we employ a range of analytical methods, including statistical techniques
The legitimate interests of the company or a third party must be considered.
To safeguard our assets, rights, and interests—and those of third parties—we have implemented strategies for establishing and defending legal claims. We may process personal data to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and relevant terms, conditions, or policies
Processing is required when it's in the legitimate interests of the company or a third party.
6. Sharing of Personal Data with Third Parties
The company may also disclose personal data to third-party service providers that assist us, such as hosting and storage services, IP address information handlers, and user experience analysts
You can request us to share specific personal information about you with third-party trading platforms. In such instances, we will submit your personal data to these platforms, and its use will be governed by their privacy policies. Your personal information may be distributed across multiple trading platforms
The Company may disclose personal data to affiliated entities or business partners. This enables the company to access resources essential for enhancing and improving the products and services it delivers to customers
If it becomes essential to safeguard third-party rights or assets, The Company is permitted to share personal data with regulatory, local, or other official authorities
In the event of a business transaction, such as a transfer or sale of company assets, or during mergers, restructurings, consolidations, or bankruptcies involving the company or any affiliated entities, we may disclose your personal information to potential investors, buyers, or lenders connected to the company or its corporate group.
7. Third-Party Cookies and Services
Our website may utilize third-party services, including advertising providers and analytics companies, which might employ cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They gather information about your preferences and browsing habits to improve your user experience, remember your settings, and personalize the products and services you may enjoy. Additionally, cookies are used for statistical and analytical purposes.
Some cookies we use are session cookies, which are temporarily stored on your device and last until you close your browser. Other cookies are persistent, staying on your device even after your browser is closed. Persistent cookies help the website recognize you as a returning user and facilitate your return to the site.
Types of cookies:
We might utilize them for their intended purposes:
Cookies are essential
These cookies are crucial to granting you access to the features you've requested and navigating our website. Cookies facilitate the delivery of the information, products, and services you have requested from us
These are essential for your device to download and stream data, enabling you to navigate the website, utilize its features, and revisit pages you have previously viewed
Cookies gather personal information, such as your username and recent login date, to verify your site login status.
They are removed when you close your web browser (session cookies)
Functionality cookies
Cookies enable us to identify you whenever you return to our site and retain your preferences and choices
They remain effective until their expiration date and are retained even after the browser is closed
Performance cookies
Cookies are utilized to collect statistical data on the site's performance, assisting us in enhancing it. They also enable us to conduct analysis on our website
Cookies retain anonymous information that is not linked to any identifiable or identified individual.
These cookies can be deleted when you close your browser, while others remain indefinitely
Cookies have been blocked or removed
To manage or remove cookies, you must adjust your browser settings. Below are links to help you with the process for several popular browsers
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that if this happens, certain functions and features of the website may not perform as anticipated
ONLINE TRACKING NOTICE
The Company intends to keep your personal data only as long as needed to fulfill the objectives stated in this policy, or longer if allowed by law, regulations, policies, and applicable orders
Your information will be shared with third-party trading platforms for 12 months. If you consent to this, data sharing will be extended for an additional 12 months
We regularly assess the Personal Data we hold to confirm its continued necessity
9. Personal Information Transfers to Third Countries or International Organizations
Your personal information may be transferred to other countries, meaning your personal data could be sent to a nation other than your own or to international organisations. The company undertakes all necessary measures to protect your personal data and ensure that data users can assert their rights and access effective legal remedies.
These protections and safeguards are accessible to all residents of the EEA (European Economic Area)
- Transfer to a third country or international organization that the European Commission has determined offers adequate protection for personal data, in line with Article 45(3) of Regulation 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR")
- The transfer is executed under a legally binding and enforceable agreement between public entities or authorities in compliance with Article 46 (2) (a)
- The transfer was conducted in accordance with the standard data protection clauses adopted by the EU Commission under Article 46 (2) (c) of the GDPR. You can view these Clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
The Company can provide details regarding the security measures employed to safeguard your personal data when transferred to third-party countries or international organizations. To request this information, please email info@wealthwaydigital.uk
10. Protection of Personal Data
We have established effective organisational and technical measures to safeguard personal data, including protection against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee or ensure the error-free security of your personal data. Additionally, we are not liable for any intangible, incidental, or consequential damages resulting from the use or disclosure of personal data. This includes, but is not limited to, personal data disclosure due to transmission errors, unauthorized third-party access, or any other causes beyond our control.
In certain cases where legal requirements or other unforeseen obligations arise, we may be required to disclose your personal data to third parties, such as government authorities. Please note that we are unable to influence how third parties ensure the security of your personal data in these instances
Transmitting personal data over the internet does not guarantee complete safety, and our Company cannot assure the security of personal data you send to us online
11. Third-Party Website Links
Links to external websites and applications are available on this site. These are not under the company's oversight. We do not assume responsibility for how these websites or apps collect or handle personal data. This Policy does not extend to any actions performed on these sites or apps
Before accessing or using any third-party websites or apps, we suggest reviewing their privacy policies. Additionally, we recommend being cautious when providing them with any personal information
12. Changes to this Policy
This policy is subject to change at any time. Should there be any modifications, we will update the policy on our website and notify you. For significant changes, we will endeavor to inform you through suitable methods while also posting an announcement on our website. Unless stated otherwise, all amendments will take effect following the publication of the updated policy.
13. Your rights concerning your personal information
You have the right to request verification of the accuracy of your collected personal data, correction of any inaccuracies, and deletion of any unnecessary personal data. Additionally, you can restrict the types of personal information processing.
For residents of the EEA, please visit this page
You have certain rights regarding the personal information you provide. To exercise these rights, please send an email to the address listed below
Access rights
The Company can confirm the accuracy of the personal data processed about you; if verified, you will have the opportunity to access your personal data
The Company aims to offer you an electronic copy of your personal data that is currently being processed and may impose a reasonable fee for any extra copies. Should you request it, the data will be provided electronically
The right to access personal data should not infringe upon the rights and freedoms of others. If a request negatively impacts these rights or freedoms, the company may deny the request or restrict its ability to fulfill it.
Right to rectification
The Company reserves the right to amend inaccurate personal data. You are entitled to request that any incomplete personal data about you be corrected, considering the purpose of processing
Right to Erasure
The reasons applicable are: (a) Personal data is no longer needed for its original purpose; (b) You withdraw your consent and there are no legal grounds for processing; (c) You object at any time, based on specific personal reasons, to the processing of your data under legitimate interests by us or a third party; (e) Personal data is processed unlawfully; or (f) Personal data must be deleted to comply with the company's legal obligations
This right does not apply if the processing is essential (a) to meet a legal obligation under the law of the European Union or its member states; or (b) to establish, exercise, or defend legal claims
Processing restrictions
If you have concerns regarding the accuracy of your personal data, you may request the company to limit the processing of your personal information
If you request the restriction of personal data, we may retain it only with your consent, or to establish, exercise, or defend legal claims, protect another individual's rights, or if a significant public interest within the European Union or a member state is at stake
Data Portability Rights
If the process is automated and based on your consent or a contract in which you are involved, you have the legal right to access your personal data provided to the company
You have the right to request the direct transfer of your personal data from the company to another controller, if technically feasible. Exercising the right to data portability does not impact your rights under the right to erasure and does not affect the rights or freedoms of others.
Right to contest
You are entitled to object to the processing of your personal data at any time if it is based on the company's or a third party's legitimate interests. This encompasses profiling that relies solely on these legitimate interests. We will proceed with processing if we can establish compelling legitimate reasons unless you prove that your rights, freedoms, or interests take precedence, or the processing relates to the exercise, establishment, or defense of legal rights
In direct marketing scenarios, you retain the right to object to the processing of your personal data at any time
Right to Deny Consent
You may revoke your consent for the processing of your personal data at any time. This revocation will not impact the legality or validity of any data processing conducted on the basis of your consent prior to its withdrawal
You are entitled to file a complaint with the regulatory body that supervises you
You have the right to file a complaint with a supervisory authority set up by a member state to safeguard individuals' fundamental rights concerning the processing of personal data within the European Union
Your rights concerning your personal data might be limited by the laws of the European Union and its Member States, as outlined in this section 13
Upon receiving your request, we will furnish the information you are entitled to under section 13 of this agreement within one month. If necessary, this timeframe may be extended up to two months, depending on the complexity and volume of requests. We will inform you of any extension and the reason for it within one month of receiving your request
In accordance with section 13 of the law, information requested under your rights will be supplied free of charge, provided there is no conflict with section 13 requirements. If the request is deemed unwarranted or excessive, especially if repeated, we may impose a reasonable fee to cover the administrative costs of fulfilling the request or processing the necessary action. We also reserve the right to decline to proceed.
If there is any doubt regarding the identity of the individual who submitted your request, the company may request further information